“User”, “You/you”, “Your/your” means any person who browses, accesses or uses the Website;
“Use” or “Using” means to browse, access, view, copy, availing Services or other benefit from using the Website;
“Customer” means You who has obtained or willing to use the Services.
“Customer Order” or “Order” shall mean an order placed by the Customer for availing the Wellness Services provided by Merchant through Website.
“Merchant” or “Seller” shall mean the entity or person or User who is willing to list the Wellness Services on the Website.
“Service(s)” shall mean and include:
“Service Provider” means, including but not limited to, any person, institution, firm, association, us and any other
related party, who provides support in completion or facilitation of the Services provided by the Company.
“Wellness Services” shall mean services that the Merchant offers and is willing to offer or lst on the Website and which can be availed/purchased by the Customer through the Services.
“Website” or “Site” means www.zinguplife.com.
“We”, “Company”, “us” and “our” means Zulphs Infotech Private Limited and its affiliates, officers, employees, agents, partners and licensors.
In order to avail the Services offered by or on the Website, You are required to place an order at our Website. While ordering you need to share certain information with the Company (“Personal Information/Information”) including but not limited to your name, gender, contact number, e-mail address, mailing address, etc. The Personal Information collected from time to time could or shall be used to deliver you appropriate and requested Wellness Service(s). This allows us to process and provide you the Services and also to notify you and provide you updates (if any) on your order status.
However, as we have tie-up(s) with external payment gateways, we do not collect your credit card number, CVV number, and expiration date. You will enter these details directly on the payment gateway website(s), hence we are not privy to such sensitive information and shall not be responsible for any such Information disclosed.
Company shall not be responsible and do not take any responsibility for the information that you provide to the Seller, at the time of availing the Wellness Services at the outlet(s) of the Seller.USE OF PERSONAL INFORMATION
We use the Information, which we received from You to provide you the Services and to enhance your overall experience.
We use the Information, which we received from You to personalize your experience by providing our recommendations about the the Wellness Services that might be of interest to you. We also monitor customer traffic patterns and Website usage to help us to develop the design and layout of this Website.
You authorize us to share your Personal Information, as and when required for the purpose of Services. The information collected from you and other users may be analyzed in different manners. We may also share such analysis with our Service Providers and our business partners.
We may also use the Information which we collect from you, to occasionally notify you about important functionality changes to the Website, new services, upcoming events, updates and special offers we think you'll find valuable. If you do not want to receive any mails from us, please email to firstname.lastname@example.org with the subject line “Unsubscribe Me” and it is your responsibility to make sure that you do send this email for each account or e-mail address you have left with us.
We do not sell, distribute, trade, lease or rent your Personal Information to others. Also, we may provide aggregate statistics about our customers, sales, traffic patterns, and related Website information to reputable third-party vendors, but these statistics will include no personally identifying information.
We may disclose your Personal Information in order to assist the Government Authority or in adherence to the Court or required by law to do so or to protect the interest of the Company and/or any particular user(s), you authorize us to disclose your Personal Information in such cases.PROTECTION OF INFORMATION AND STORAGE
When you place orders or access your account information, we offer the use of a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, all of the customer data we collect is protected against unauthorized access.
As a matter of security we take back-up of systems periodically. We have strict controls on accessing servers, database, archives and other data storing devices and medium. Only authorized personnel of the Company are authorized to access servers, database, archives and data storing devices and medium.
We also need to make you aware that although we provide appropriate firewalls and protections, our systems are not hack proof. Data pilferage due to unauthorized hacking, virus attacks, technical issues is possible and Company takes no liabilities or responsibilities for it.
You agree that, all intellectual property including but not limited to copy right, trade mark, any personal information, content, photographs, images, experience sharing, feedback, opinions that is voluntarily shared by you with us or uploaded on the Website are non infringing of any rights of third parties in whatsoever manner and you give us unrestricted, perpetual right of use of your such intellectual property for any purpose whatsoever.
"Cookies" are small files or small pieces of information that are stored by your browser on your computer's hard drive. Most Web browsers automatically accept cookies, but you can usually change your browser to prevent that. Even without a cookie, you can still use most of the features at our Website.
Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. We may place Cookies in the browser files of your computer. The cookie itself does not contain Personal Information although it will enable the Website to relate your use of the Website to information that you have specifically and knowingly provided to the Website. The Cookies enable us to remember your choices and some data field contents which you would be required to fill-in. This may reduce your time to fill in information which is routine or repetitive in nature. Such information will also remain in our database.
On our website, we post advertisements provided by Advertisers. These Advertisers might set cookies on their website. We are not responsible for any of these Advertisers and the cookies set on their website. You on your entire risk and volition are advised to deal with the Advertisers if you intend to enter into the websites of the Advertisers. By allowing such advertisements we don’t recommend or market or warranty the Advertisers, quality, commitment, deliverables, fitness to consumption and reasonability.DISCLAIMER
Although we do our best to keep all links updated and valid, we do not guarantee the accuracy of Wellness Services, results, predictions and any such listing made or posted on this Website by the Seller.
We are not an authorized agent of any Seller and we only facilitate the performance of these services by providing the platform to the Sellers for listing the Wellness Services
These third-party websites and advertisers may use technology to send the advertisements that appear on the Website directly to User. Company does not have access to or control over cookies or other features that such third party websites and advertisers may use, and the information practices of these third-party websites and advertisers are not covered by this Policy. Therefore, we cannot be held responsible for the protection and privacy of any Information which User provides whilst visiting such advertiser’s websites. Users shall contact them directly for more information about their privacy practices.
Any opinions, advice, statements, services, offers, or other information or content expressed or made available by third parties, including information providers, or any other Users are those of the respective author(s) or distributors and not of the Company.AGREEMENT
The domain name ‘www.zinguplife.com’ (hereinafter referred to as "Website") is owned and operated by Zulphs Infotech Private Limited, a company incorporated under the Companies Act, 2013 with its registered office at at ZULPHS INFOTECH PRIVATE LIMITED, Cabin 20, Level 8, Tower1, Ummiya Business Bay, Cessna Business Park, Kadubeesanahalli, Marathahalli ORR, Bangalore - 560103,Karnataka, India.
The Company offers this Website, including all information, tools and services available from this Website to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
Use of the Website is available only to persons who can form legally binding contracts under Indian Contract Act, 1872. Persons who are "incompetent to contract" within the meaning of the Indian Contract Act, 1872 including minors, un-discharged insolvents etc. are not eligible to use the Website. If you are a minor i.e. under the age of 18 years, you shall not register as a User of the Website and shall not transact on or use the Website. As a minor if you wish to use or transact on Website, such use or transaction may be made by your legal guardian or parents on the Website. We reserves the right to terminate your membership and/or refuse to provide you with access to the Website if it is brought to our notice or if it is discovered that you are under the age of 18 years.
Your Account and Registration Obligations
AVAILING OF SERVICES
Subject to acceptance of the Terms, the Company allows you to avail all Services offered on Website. You reserve the right to select the type of Services, which you wish to avail, from the options as displayed on the Website. The Company reserves the right to prevent you from using the Website and the Service (or any part of them) and to prevent you from making any transaction on the Website.
The Company reserves the right to store, evaluate, analyze, verify, and authenticate the information and data provided by the User. You are required to fill you data accurately and precisely while filing the information for placing order for Services.
The Company reserves the right in its sole discretion to accept/refuse /reject registration or acceptance of Order for any Services or part thereof, without any obligation of explanation.
In case of some Wellness Services, you can choose from the options as listed by the Merchant on the Website. However, we do not give any guarantee that the Wellness Services will be performed on the date chosen or provided by you, as each Merchant will or might have its own calendar of events. In case the Wellness Services are not performed on the specific date due to any unavoidable reasons including but not limited to Force Majeure Events, then you can choose to avail the Wellness Services on any other suitable date in consultation with the Merchant.
We shall strive with all reasonable efforts to provide the required Services as given on the Website. You can place the Order for the displayed type of Services at a price as shown or provided on Website. You need to place an order by making payment through available or provided payment modes. Prices listed on the Website are in Indian Rupees unless specified and are subject to change from time to time. The Company shall not be held liable for any delay in providing the Wellness Services due to any reason.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this Website meet your specific requirements. The Wellness Service booking cost covers all administration, co-ordination, courier, delivery charges, networking and any other associated costs necessary for the fulfillment of the respective Services to be rendered.
PLATFORM FOR TRANSACTION AND COMMUNICATION
The Website is a platform that Users utilize to meet and interact with one another for their transactions. Company is not and cannot be a party to or control in any manner any transaction between the Website's such Users.
Disclaimer: Pricing on any Services as is reflected on the Website may due to some technical issue, typographical error or product information published on the Website may be incorrectly reflected and in such an event, Company or the Seller reserves the right to cancel any such Wellness Services requested and refund the amount (if any) received from the User.
DATA SECURITY AND OWNERSHIP
You agree and undertake not to reverse engineer, modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any product, service or feature, information, software obtained from the Website. It is clarified that unlimited or wholesale reproduction, copying of the content for commercial or non-commercial purposes and unwarranted modification of data and information within the content of the Website is not permitted.
All materials on this Website, including but not limited to images, software, text, icons and such like (the “Content”), are protected by copyright under the copyright laws. You cannot use the Content, except as specified herein. Any modification of the materials or use of the materials published on the Website for any other purpose, other than as prescribed, shall result in violation of Company's copyright and other proprietary rights by you and shall render you liable for civil, criminal or other legal proceedings. You agree to follow all instructions on this Website limiting the way you may use the Content.
There are a number of proprietary logos, service marks, brand names, trade names and trademarks found on this Website whether owned/used by Service Provider or otherwise. By displaying them on this Website, Service Provider is not granting you any license to utilize those proprietary logos, service marks, or trademarks. Any unauthorized use of the Content may violate copyright laws, trademark laws, the laws of privacy and publicity, and civil and criminal statutes. Except as otherwise indicated on this Website and except for the logos, trademarks, service marks, brand names and trade names of other companies that are displayed on this Website, all trademarks, logos, brand name, copyright, service marks and trade name associated with our Company are the sole and exclusive property of the Company.
User understands and acknowledges:
We shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly due to the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit.
You and Seller acknowledge that Company will not be liable for any damages, interests or claims etc. resulting from not processing an Order/Order Price or any delay in processing an Order/Order Price which is beyond control of the Company.
For Offline payment towards the Orders placed:
In the event, you choose to make the Payment towards the Orders placed at the Sellers outlet, please note:
CANCELLATIONS AND REFUNDS
Any order placed through the Website for availing any of the Services offered by the Website shall not be cancelled either through the Website or through phone policy. Orders once placed through the Website may not be cancelled or refunded. Under an exceptional circumstance, as determined and scrutinized from cases to cases basis, the Website will refund the amount or any part of, charged from the User. Such amount shall be refunded back to your bank account or to any such medium, which was used for the particular transaction.
Access or use of the Website may contain services such as email, short message service (“sms”), for the reporting purpose (hereinafter collectively referred to as "Communication Services"). You agree and undertake to use the Communication Services only to post, send and receive messages or emails, sms and material that are proper and related to Communication Service. By way of example, and not as a limitation, you agree and undertake that when using a Communication Service or accessing or using this Website, you will not:
LINK TO THIRD PARTY
We may provide you links to third party services (“Third Party Services”). You agree to use the Services at your sole risk and that the Company shall not have any liability to you for content that may be found to be offensive, indecent, or objectionable. You understand that certain Services may display, include or make available content, data, information, applications or materials from third parties (“Third Party Materials”) or provide links to certain third party websites. By using the Third Party Services, you acknowledge and agree that the Company is not responsible for examining or evaluating the content, accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality or any other aspect of such Third Party Materials or websites. THE COMPANY DOES NOT WARRANT OR ENDORSE AND DOES NOT ASSUME AND WILL NOT HAVE ANY LIABILITY OR RESPONSIBILITY TO YOU OR ANY OTHER PERSON FOR ANY THIRD PARTY SERVICES, THIRD PARTY MATERIALS OR WEB SITES, OR FOR ANY OTHER MATERIALS, PRODUCTS, OR SERVICES OF THIRD PARTIES.
You agree to indemnify, defend and hold Company, its parents, subsidiaries, affiliates, associates, successors, assigns and licensors, the Website or any of their respective officers, directors, employees, agents, vendors, licensors, representatives, advertisers, service providers, franchisers and Vendors harmless from and against any and all claims, actions, losses, expenses, damages and costs (including reasonable attorneys' fees), arising out of the Use of this Website or Services or resulting from any breach or violation of these Terms by you, or due to your activities related to the Website.
DISCLAIMER AND LIMITATIONS OF LIABILITY
THE SERVICES, ARE MADE AVAILABLE TO YOU ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY REPRESENTATION OR WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. THE SERVICES ARE PROVIDED ON BEST EFFORT BASIS, WITHOUT GIVING ANY WARRANTY RELATING TO ANY COMMITEMENT TO PERFORM SERVICES AT SPECIFIED TIME AND/OR ON SPECIFIED DATE. THE WEBSITE IS NOT HACK PROOF. THE WEBSITE AND THE DATA MAY GET PILFERED, DAMAGED, LOST, GARBLED OR BECOME USELESS. Without limiting the foregoing, we are not responsible or liable for any malicious code, delays, inaccuracies, errors, or omissions. You understand, acknowledge and agree that You are assuming the entire risk as to Your data, quality, accuracy, performance, adequacy, completeness, correctness, authenticity, safety, security and validity of any and all features and functions of the Application, including, without limitation. In no event shall the Company its affiliates, officers, employees, agents, partners and licensors be liable for any direct, indirect, punitive, incidental, special or consequential damages or for any damages whatsoever including, without limitation, damages for loss of use, data or monetary losses, arising out of or in any way connected with the use of the Website. The Services as requested by User shall be performed by the concerned representatives appointed as per the need and Services requested, only after the payment of the applicable fee is made by the User. We do not have any relationship with representatives of the Sellers who facilitate the completion of the Services requested.We are not an authorised agent of any Seller, Service Provider(s) and we only provide the platform for listing of the Wellness Services by the Seller through our Website. We are not promoting any particular spiritual stream or cult.
REPRESENTATION AND WARRANTY
The Company, its affiliates, officers, employees, agents, partners and licensors make no representations or warranty of any kind, express or implied, including but not limited to, that (i) the services of the Website will meet your requirements or set standard of expectations (ii) the services of the Website will be uninterrupted, timely, secure, accurate or error-free; (iii) the results that may be obtained or expect to be obtained from the use of such Services will be accurate or reliable; (iv) the quality of any products, Services, information or other material purchased or obtained by you through the Service Provider or through the depiction(s) made by the Service(s) advertiser(s) or partners will meet your expectations or requirements.
To the complete extent permissible by the applicable law, Company disclaims all warranties, express or implied, including, but not limited to the warranties of quality, Services on fitness for a particular purpose.
The Website is not responsible for the quality, authenticity, correctness, accuracy or suitability of such information. The User shall take prior advice and complete precaution of checking validity, correctness of such information. The Website shall not be liable to the User or any third party for taking any decision on the basis of such information.
The Website will also post, display, publish or provide links of advertisements of advertisers on the Website at various places on the Website. The places of such Advertisements shall not be fixed. These advertisers might set cookies on Website which shall use your data, information for various other links. If you would like to know more information about this practice and to know your choices about not having this information used by any company, please refer to the relevant policy of such advertiser for more information.
We do not endorse or recommend or market or warranty the advertisements or advertisers or quality, suitability, merchantability, fitness, commitment, reasonability of the Product and/or services offered by such advertisers. We are not responsible for any of these advertisers as these will by third party advertisers. If you intend to deal with the advertisers, you shall directly deal with them at your entire risk and volition and Company shall not be made a party or forced party in any such conflicts.
Without limiting the foregoing, under no circumstances shall the Company, its affiliates, officers, employees, agents, partners and licensors be held liable for any damage or loss, penalty due to delay or deficiency in performance of the Website and Services resulting directly or indirectly from acts of nature, forces, or causes beyond its reasonable control, including, without limitation, Internet failures, computer equipment failures, telecommunication failures, major electricity failures, internet outage, downtime, floods, storms, accident, civil disturbances, riots, strikes, shortages of labor, fluctuations in heat, light, fire or air.
COMPLIANCE WITH LAWS
You and Seller shall comply with all the applicable laws (including without limitation Foreign Exchange Management Act, 1999 and the rules made and notifications issued there under and the Exchange Control Manual as may be issued by Reserve Bank of India from time to time, Customs Act, Information and Technology Act, 2000 as amended by the Information Technology (Amendment) Act 2008, Prevention of Money Laundering Act, 2002 and the rules made there under, Foreign Contribution Regulation Act, 1976 and the rules made there under, Income Tax Act, 1961 and the rules made there under, Export Import Policy of government of India) applicable respectively for using Payment Facility and our Website.
All notices addressing to the Company will be served by email or by general notification on the Website. Any notice provided to Company pursuant to the Terms should be sent to support services, email id of the at email@example.com or office address of the Company at ZULPHS INFOTECH PRIVATE LIMITED, Cabin 20, Level 8, Tower1, Ummiya Business Bay, Cessana Business Park, Kadubeesanahalli, Bangalore - 560103, Karnataka, India.
IF YOU DO NOT ACCEPT AND ABIDE BY THIS TERMS, YOU MUST NOT USE THE WEBSITE.